Update:

Tag: Ofgem

utility to compensate customers

British Gas to repay £9.5m over wrong billing

British Gas

Watchdog reinforces rules

SSE settles with regulator over access concerns

SSE

Ofgem launches inquiry

Scottish Hydro facing probe over payment plan

SSE

Third biggest penalty imposed by regulator

ScottishPower fined £18m for poor customer service

scottishpower

Borders firm to pay £250,000 to advice agency

Spark ordered to compensate customers for breach of energy rules

Spark Energy

Ofgem tightens confidence code

Comparison sites ‘must not hide commissions’

Utilities make donation to charity

Power firms fined for household energy failures

ScottishPower apologises to customers for poor service