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Consumer

Savings target raised

Clydesdale brand ditched next year amid more cuts

Clydesdale Bank
Out with the old…. Clydesdale brand disappears   Clydesdale and Yorkshire Banking Group will be renamed Virgin Money from the end of this year, wiping out 181 years of theRead More

Call for replacement scheme

High earning home buyers getting Help To Buy support

Property for sale
Opposition MSPs rounded on the government after new figures revealed that the Help to Buy scheme has supported home buyers earning up to £100,000.  In 2018/19, five households had incomesRead More

Watchdogs launch probe

Competition investigation into Scottish legal services

legal services
Scottish legal services will be subject to the first investigation in Scotland by the Competition and Markets Authority since it expanded its office in Edinburgh last year. It will examineRead More

Compensation agreed

Shell Energy Retail pays out to overcharged customers

Shell Energy
First Utility was rebranded in March   Shell Energy Retail has agreed to pay £390,000 in compensation and redress after overcharging 8,800 customers. Electricity and gas customers paid £100,736.63 collectivelyRead More

Claims at seven year high

Payments every eight minutes to victims of car crime

Car key
A payment is made to a car crime victim every eight minutes as claims for car theft hit their highest level in seven years, according to the insurance industry tradeRead More

1,400 to be rolled out

Royal Mail unwraps parcel postboxes amid post fears

Royal Mail parcel post box (pic: Royal Mail)
The new parcel post boxes will be introduced from August (pic: Royal Mail)   Royal Mail is introducing Britain’s first parcel postboxes across the country, designed to help small firmsRead More

'Free' returns now the norm

Retailers get tough as consumers return more goods

Amazon parcels - Amazon website
Parcel post: as more people order online, returns as rising   Retailers are toughening their returns policy in light of figures revealing a sharp increase in goods being sent backRead More

Online information

Aberdein Considine launches free debt advice service

Myra Scott
Law firm Aberdein Considine has launched a free debt advice service aimed particularly those experiencing financial difficulty. The new online service is a comprehensive advice tool, where users answer threeRead More

Demand for level playing field

Tesco chief Lewis calls for 2% online tax and rates cut

Tesco
Bricks and mortar stores need help, says Tesco chief executive (pic: Terry Murden)   Tesco chief executive Dave Lewis has renewed his call for a 2% online sales tax toRead More

Which? calls for regulator

Free cash under threat as more ATMs impose charges

rbs branch closures
Many ATMs have been lost with branch closures (pic: Terry Murden)   Hole in the wall cash machines are charging for withdrawals at an accelerating rate, according to a studyRead More