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Consumer

Hike in travel costs

Commuters facing another hike in rail fares from January

ScotRail train Waverley
Train travel will cost more next year Rail fares will rise again in January, prompting further anger from commuters and consumer groups. Some commuters across Scotland will see ticket pricesRead More

Update: market statement

SSE in talks to sell energy retail business to challenger Ovo

SSE advertising
SSE is seeking to offload the domestic division UPDATE 12th: One of Britain’s new generation of energy companies is tipped to acquire the electricity and gas supply business of giantRead More

More chaos for travellers

Holidays in disarray after LateRooms and Superbreak collapse

Algarve
Holiday plans have been thrown into disarray by latest setback (pic: Terry Murden) Thousands of holidaymakers have seen their plans thrown into disarray after hotel bookings website LateRooms collapsed intoRead More

Disruption at Heathrow

British Airways cancels Cairo flights for a week in security alert

British Airways pic
British Airways: security alert Holiday passengers heading to Egypt were told flights were cancelled because of a security alert. British Airways said it was suspending its Heathrow to Cairo serviceRead More

Airline to appeal

Record fine for British Airways over customer data theft

British Airways pic
BA is facing a fine and industrial action British Airways is facing a £183.4m fine over the theft of customer data. It is the biggest penalty delivered by the UKRead More

Savings target raised

Clydesdale brand ditched next year amid more cuts

Clydesdale Bank
Out with the old…. Clydesdale brand disappears   Clydesdale and Yorkshire Banking Group will be renamed Virgin Money from the end of this year, wiping out 181 years of theRead More

Call for replacement scheme

High earning home buyers getting Help To Buy support

Property for sale
Opposition MSPs rounded on the government after new figures revealed that the Help to Buy scheme has supported home buyers earning up to £100,000.  In 2018/19, five households had incomesRead More

Watchdogs launch probe

Competition investigation into Scottish legal services

legal services
Scottish legal services will be subject to the first investigation in Scotland by the Competition and Markets Authority since it expanded its office in Edinburgh last year. It will examineRead More

Compensation agreed

Shell Energy Retail pays out to overcharged customers

Shell Energy
First Utility was rebranded in March   Shell Energy Retail has agreed to pay £390,000 in compensation and redress after overcharging 8,800 customers. Electricity and gas customers paid £100,736.63 collectivelyRead More

Claims at seven year high

Payments every eight minutes to victims of car crime

Car key
A payment is made to a car crime victim every eight minutes as claims for car theft hit their highest level in seven years, according to the insurance industry tradeRead More