Retail trade union Usdaw is stepping up calls for the police to give greater priority to tackle retail crime as new figures show an alarming rise in offences.

Shoplifting incidents have more than doubled from 20,557 during the pandemic to 44,730 last year, while police ‘clear-up’ rates have plummeted in each of the past 10 years from 74.6% in 2014/5 to 49% in 2024/5.

The union said powers to tackle assaults on staff introduced in 2021 have been welcome. However, Tony Doonan, Usdaw regional secretary for Scotland, said: “Scottish retail workers suffer far too many incidents of violence, abuse and threats.

“No-one should feel afraid to go to work, but far too many retail workers are. Usdaw’s own survey shows that nearly three-quarters of our members working in retail are being abused, threatened and assaulted for simply doing their job and serving the community.

“They provide an essential service and deserve our respect and the protection of the law.”

On the latest data, he said: “The scale of the epidemic of retail crime is laid bare in these shocking police recorded crime statistics.

“It is increasingly common for retail stores to be targeted by organised crime gangs stealing to order. This is in no way a victimless crime, with weapons and violence used to ensure these criminals are not stopped.

“Having to deal with repeated and persistent offences can cause issues beyond the theft itself, like anxiety, fear and physical harm to retail workers.

“Scotland’s protection of retail workers law has made a difference, having been used for nearly 8,000 assaults, but more needs to be done.

“We continue to work with retailers, the Scottish Government and Police Scotland to help ensure that legislation is fully utilised so that all retail workers receive the protection and respect they deserve.”