Virtual monitoring

Fixzy Assist responds to growth of remote repairs

Remote monitoring speeds up repairs

Restrictions on mixing and lingering concerns over the spread of Covid are encouraging the growth of the virtual home repairs market.

Specialists in trades such as plumbing and broadband are offering remote advice to households to identify problems and cut down on physical visits to mend such things as boilers, leaking taps and internet disruptions.

One Scottish company has developed a home emergency response system using mobile devices that enables experts to examine a problem remotely and get it resolved more quickly.

Fixzy Assist has adopted artificial intelligence and augmented reality technology, and says it has eliminated the time-wasting practice of undertaking an initial assessment call-out, visiting the trades store and returning later to effect the repair – a move which will cut vehicle journeys.

CEO Paul Greaves invested in excess of £1 million over three-years to develop the service, which also has the added advantage of reducing the spread risk of Covid as home visits are no longer required.

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