Firm facing ransom
Hackers threaten to release Travelex customer data
Customers are told the company is conducting ‘planned maintenance’
Hackers who have disabled the foreign currency trader Travelex are threatening to release customer data unless the company pays a six-figure ransom.
The ransomware attack on New Year’s Eve resulted in Travelex websites in at least 20 countries going offline and forced staff to carry out tasks manually. Many customers have been left without travel money.
The criminals behind the hack are said to be demanding $6m (£4.6m) or they will delete the firm’s computer systems and sell customer data online.
Travelex operates via 1,200 branches in 70 countries asnd its global banking partners, including Barclays, First Direct, HSBC, Sainsbury’s Bank, Tesco and Virgin Money, have also seen their foreign currency dealings hit.