Passenger milestone

Abellio responds to franchise axe with punctuality gains

Sign of the times: more trains hitting targets (pic: Terry Murden)

ScotRail operator Abellio has again responded to criticism of its performance by announcing its highest level of punctuality since June 2018.

New figures for 8 December – 4 January show that 86.7% of trains were on time – up 2.5% on the same period last year.

The average is now 88.5% – the highest it has been for 19 months.

Punctuality has also improved for the third consecutive period – a traditionally difficult time of year.

It is the second time the Dutch state-owned business has reported improvements since it was stripped of the franchise by Transport Secretary Michael Matheson just before Christmas.

The Scottish government is exercising a break clause allowing for the contract to be terminated three years early. in March 2022 after Abellio failed to hit a series of targets.

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