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New COO

McLaren switches to Business Stream in newly-created role

Water retailer Business Stream has appointed Douglas McLaren as chief operating officer.

Mr McLaren joins the business in this new role for the business with more than 15 years’ experience in the retail utility sector. He will be tasked with overseeing customer service, operations, people and development, IT and the company’s change programme. He will join Business Stream on 30 August. 

Prior to this appointment, he was chief operating officer at Castle Water, and before that was UK operations director for Scottish Power Energy Retail. A chartered accountant by trade, he began his career with PwC in Glasgow before spending two years working for PwC in Canada.  

He will report directly into Business Stream’s chief executive Jo Dow.



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