Transfer for 580 sub-contractors

City Facilities Management in partnership with M&S

City FM

Colin Seggie, City’s CEO for UK & Europe, with Michael Hughes and Ian Moore, together with head of maintenance and asset care Gordon Ellen


Facilities management & building maintenance firm, City, has unveiled a partnership with retailer Marks & Spencer which will see 580 sub-contractors join the Glasgow-based business to work alongside 200 suppliers.

City will provide a one stop shop for all M&S’ building and service maintenance needs supported by a dedicated 24/7 helpdesk and by Mercury, an in-house developed computer aided facilities management system. This will operate across more than 650 retail stores, offices and distribution sites.

Ian Moore, head of store development and FM for M&S said: As part of our transformation efforts we’re delighted to be partnering with City to deliver a more efficient approach to facilities management.”

City has contracts with other big food groups, including Asda.

Michael Hughes, chief executive for City Facilities Management, said: “This is a fantastic opportunity to extend our retail footprint with one of world’s leading brands.

“Our people are at the heart of our business and we are delighted to welcome on board our new colleagues who will play a vital role in delivering our services on behalf of M&S.

“Not only will City’s integrated services provide a dedicated, response to M&S’ maintenance needs but we will also work hand in hand with in house teams and subcontractors to provide a seamless approach to our delivery.

“City’s unique partnership model is ideally suited to delivering service and efficiency benefits and I look forward to a long and successful partnership with M&S.”

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