Four year contract

Business Stream wins one of biggest deals in England

Jo Dow CEO Business Stream

Jo Dow: ‘experience’


Scotland-based water retailer, Business Stream, has been awarded a four-year deal is worth up to £62 million in one of the largest contracts to be awarded since the English retail water market opened in 2017.

The contract with YPO will enable Business Stream to provide water and waste water services, including water efficiency solutions, to a wide range of public sector organisations in and around the Yorkshire area. Participating bodies include councils, police and fire services, universities, a hospital and over a hundred schools. 

The contract was awarded through the Crown Commercial Service’s (CCS) Water, Waste Water and Ancillary Services Framework, which Business Stream successfully secured a place on soon after the English retail water market opened.  

Jo Dow, chief executive of Business Stream, said: “We have a huge amount of experience in working with the public sector.”

At the start of the year, Business Stream announced that it had acquired the customer base of Yorkshire Water Business Services and Three Sixty, doubling its market share.

Recognising the importance of having a local presence, the retailer will be opening a local office and retaining locally-based experienced account managers who have knowledge and experience of the Yorkshire area and its customers.   

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