Boost to journey experience

Airport launches valet car parking for 5,000 motorists

Edinburgh airport key

Key to the future: technology will be used to improve car parking


Flight passengers are to be offered an innovative valet-style car parking service at Edinburgh Airport which aims to take some of the frustration out of their journey. 

The airport is investing £12 million in a dedicated facility where cars will be scanned before drivers drop-off their keys for their vehicles to be parked for them. 

On their return they scan their code, retrieve their key from a locker and receive information on where to retrieve their car.

The facility will be built on the current surface car park and provide an additional 5,000 parking spaces by 2021.

Alec Hodgson, head of digital and parking at the Airport said: “We’ve looked at our current parking options and identified an innovative facility which will revolutionise parking at Scotland’s busiest airport.

“By using the latest technology and adapting to the digital age we are in, we are offering a self-service product which is more convenient for our passengers. 

“This is the first approach of its kind in Scotland and again we are proud to be leading the industry by embracing technology and planning for the future. We will deliver 5,000 new spaces by 2021 and enhance availability and affordability of parking at Edinburgh Airport by using our space more efficiently. 

“We know passengers want a smooth and effective start to their holidays or business trips and we’re striving to offer that, starting with the vehicle drop off.

“The positive passenger experience is crucial to our business and something that will always be at the heart of our approach.”

How the system works:

  • Passengers drive their cars through the new dedicated entrance where HD cameras will take 360-degree images of the vehicle
  • Cars proceed to and park in one of the spacious ferry lanes, passengers then have a short walk to purpose-built reception area
  • At the kiosks, passengers scan their digital ticket from the app, email or type in booking reference. They then check their car in, tag their keys before dropping them through a secure chute.
  • Passengers then walk to check-in and head off on holiday.
  • On return, passengers scan their QR code and retrieve their key from a locker and receive information on where their car is parked.

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