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Acquisition of CRM firm

Incremental Group targets new markets in Gap deal

Neil Logan

Neil Logan: stronger team


Digital technology services company Incremental Group has acquired Cheshire-based customer relationship manager Gap Consulting.

Gap Consulting employs 40 staff and operates in complementary vertical markets to Incremental, with a focus on the health, professional services and not-for-profit sectors.

This move takes Incremental’s overall headcount to 125 across three main delivery sites and two sales offices. 

Neil Logan, CEO and co-founder of Incremental Group, said: “Gap Consulting is a great fit for Incremental, we now have a wider UK coverage to build from and an even stronger team in place.

Incremental’s customer base includes the Scottish government, Aggreko, BP, Scottish Leather Group and Total.  It believes the acquisition of Gap will increase its footprint in the professional services and large corporate markets. 

The company was launched in November 2016 by a group of Scottish technology industry executives, including Mr Logan, formerly CTO of Lockheed Martin BTS and chairman of The Data Lab.  It is backed by venture capitalist company Maven Capital and Scottish Investment Bank, with support from Clydesdale Bank.  

The group is targeting £60 million revenue by 2022, with a workforce of more than 500 and is monitoring opportunities for further acquisitions over the next couple of years. 

Mrl Logan said: “While we are seeing a strong pipeline of organic growth over the next couple of years, we will continue to evaluate potential targets to identify value accretive acquisitions.”

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