New directors for retailer

Bickerstaffe bolsters female voice on M&S board

Katie Bickerstaffe

Katie Bickerstaffe: extensive retail experience


Katie Bickerstaffe, who will become CEO of the new SSE-Npower energy company, is one of two women joining the board of Marks and Spencer.

Ms Bickerstaffe and Pip McCrostie are appointed non-executive directors of the high street chain.

Their appointments will be seen by the market as an indication of the company’s greater focus on input from females as analysts predict the next CEO to be a woman.

Ms Bickerstaffe has extensive experience of retail transformation from a career in a variety of functions in leading UK retailers and consumer companies.

Until last month she was chief executive, UK and Ireland, at Dixons Carphone. She has also worked with food retail and consumer companies including, Kwik Save, PepsiCo, Unilever, Dyson, and Somerfield. She has non-executive experience at SSE. 

M&S said she will bring deep understanding of retail and operations, as well as experience in marketing, people, property, and as a non-executive director, to the M&S brand as it embarks on the first phase of its transformation programme.

Ms McCrostie brings extensive experience of finance and transactions from a career at Ernst & Young where she transformed and led the global corporate finance business.

M&S said her understanding of global businesses, M&A, corporate transactions, and as a non-executive director, will bring financial and analytical discipline and skills to the board.

Commenting on the appointments, Archie Norman, chairman, said: “As we embark on the first phase of our transformation programme we are building a cohesive and engaged board with deep and relevant skills in retail and business change.” 

Ms Bickerstaffe will join the remuneration committee and Ms McCrostie the audit committee.


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