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'Voice' of the customer

BT appoints CIO in greater Scots focus

simon hastonBT has appointed a chief information officer for Scotland as part of a greater focus on the market north of the border.

Simon Haston joins the company from Aberdeen City Council, where he was head of IT and transformation.

Mr Haston will be the ‘voice of the customer’ within BT, working with its business development, commercial and technology teams to make sure the company’s propositions and solutions meet customers’ current and future digital needs.

He joins after David Wallace was appointed director of BT’s public service business in Scotland in a shift to a more devolved approach to the Scottish market.

Mr Haston said: “To me it’s very much about getting a deep insight into what the Scottish public sector needs to meet its considerable challenges and then shaping how BT can help organisations on this exciting journey.”

Mr Wallace said: “Over the last 12 months we’ve been transforming our structure and building a new team.”

Mr Haston will report to BT business and public sector’s CIO for the UK and Ireland, Phil Brunkard, but will work closely with Mr Wallace and his expanded team to develop a shared technology vision in conjunction with customers.

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