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First casualty of airline error

Ryanair executive Hickey quits after flights fiasco

Ryanair

Grounded: airline hit by pilot crisis 


Ryanair’s chief operations officer is leaving the company in the wake of the pilot rostering fiasco.

Michael Hickey will be the first executive to leave the company following the debacle which led to the cancellation of thousands of flights.

He was responsible pilot shifts which were at the centre of the row. He has clocked up 30 years with the Irish airline which has been bombarded with criticism from staff and customers.

Chief executive Michael O’Leary said Mr Hickey “will be a hard act to replace”.

Mr O’Leary added that the airline was grateful that Mr Hickey was staying on in an advisory role to complete projects that include a multi-year engine maintenance contract and new hangars at Seville and Madrid airports.

“All of us in Ryanair wish to sincerely thank Mick for all his advice and guidance over the past 30 years and we wish him every possible success in the future,” Mr O’Leary said.

Ryanair announced an initial wave of 2,100 cancellations in the middle of September following changes in how pilot flying hours are logged.

It later said 18,000 further flights would be cancelled over the winter affecting more than 700,000 passengers.

Ryanair has since said that more than 90% of those affected by all cancellations have been rescheduled or compensated.

However, the airline’s initial compensation of a £40 voucher per cancelled flight fell short of European rules governing flight cancellations and passenger rights.

Ryanair was forced to spell out the options on offer.

 

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