Business Stream builds in south

Scots utility wins £100m of English contracts

Jo Dow 3
Jo Dow: targeted approach (photo by Terry Murden)

Water retailer Business Stream has revealed it has secured £100 million in new customer contracts since the opening of the £2.5 billion English non-domestic water market in April this year.

They include water supply deals with Debenhams, Marks & Spencer, Places for People and Southampton Airport.

These wins provide some compensation for the increasing encroachment into its home market from the likes of Thames and Anglian Water Business. Two year ago it lost a major public sector contract in Scotland worth £320m.

The Edinburgh-based company significantly expanded its operation to capture an increased share of the English market, which has enabled 1.2 million businesses and public bodies in England to choose their water supplier for the first time. As well as acquiring the non-household customer base of Southern Water, it also opened an office in Worthing.

Business Stream, an arm’s length commercial subsidiary of Scottish Water, is one of the largest water suppliers in the Anglo-Scottish market.

Jo Dow, chief executive, said: “We’ve been extremely targeted in our approach.

“We’re pleased with the volume of new business we’ve secured.

“Winning places on both of the key public sector frameworks has also been a particular highlight, as it creates many opportunities for us to use our expertise of working with public sector organisations.”

Business Stream recently announced it had secured places on the two English public sector frameworks, Laser and the Crown Commercial Service (CCS).  

Scotland’s non-domestic market, which covers all premises across private and public sector organisations, opened to competition in April 2008.


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