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Genpact unveils 300 jobs in Glasgow expansion

GenpactGlobal professional services firm Genpact is to create more than 300 jobs in Glasgow over five years as part of an expansion of its operations in the city.

The firm will create positions in digital solutions, risk management, insurance claims, business process transformation, and customer service.

No details were provided of Genpact’s investment but the company is receiving a £3.1 million regional selective assistance grant from Scottish Enterprise.

Genpact was founded as a division of General Electric in 1997 and has been independent since 2005, floating on the New York Stock Exchange two years later.

It has a presence in more than 20 countries and moved into Scotland with the acquisition in August 2015 of Citibank’s OpenWealth platform, the business that powers Aviva’s advised platform and Edinburgh-based Nucleus. It employs 165 staff.

Last April it entered into a long-term partnership with NFU Mutual. It has annual global revenues of $2.57 billion.

Welcoming today’s announcement during a visit to Genpact’s Glasgow office, First Minister Nicola Sturgeon said: “Scotland continues to be recognised as a prime business location for global companies looking for a foothold in and access to Europe.

“This is thanks to our exceptional skills, business infrastructure, low-cost base and global business network.”

Mohit Thukral, a Genpact senior vice president, said: “Expanding our presence in Scotland with this strong government partnership advances our strategy of strengthening both our onshore delivery and digital solutions capabilities.

“The Glasgow metro area has provided an exceptional talent base and favourable economic climate, especially for our financial services business. Our planned expansion will further leverage these benefits as we drive more digital-led transformation business impact for our clients.”

Paul Lewis, managing director of international operations at Scottish Enterprise said: “We are pleased to be supporting Genpact’s investment in Scotland and delighted the company has chosen Glasgow for its prestigious European expansion project.

“The company joins the growing number of investors who are choosing Scotland for ambitious expansion projects and we look forward to working closely with Genpact as it establishes this new facility.”

Comment: Why are Scots taxpayers subsidising a $4.8bn company? 

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