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Expansion for contact centre firm

SVL takes stake in recording developer

SVL Business Solutions, the East Kilbride provider of services to contact centres, has acquired a 25% stake in Leeds-based Liquid Voice, a call recording developer. 

Peter Gough, SVL’s sales and marketing director, said the investment was part of a long-term strategy to diversify the business and consolidate its market position.

He said Liquid Voice will enable SVL to “significantly expand” its customer base across a wide range of market sectors. 

Chris Berry, co-founder and managing director of Liquid Voice, said: “We have already forged a strong working relationship with SVL’s management team and are confident that together we can maximise new business opportunities and extend our presence in the contact centre, financial and public safety markets.”



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