Changes in banking habits

TSB invests in ‘flagship’ Aberdeen branch as eight close

TSB - local bankingTSB is to close 25 branches – including eight in Scotland – in response to modern customer banking requirements.

The bank, spun out of Lloyds and now owned by Spain’s Sabadell, is investing  £2 million in a new branch in central Aberdeen, one of its first purpose-built branches.

There will be no compulsory redundancies among Staff at branches in Aberdeen, Denny, Dundee, Edinburgh and Newton Mearns where branches will close. Employees will be offered the chance to relocate.

Distribution director Peter Navin said: “Technology is increasingly popular with our customers but they are telling us that there are also times when only face-to-face contact will do.

“For example, when people are making a big decision, such as buying a new home, or when they need a helping hand. It’s at these times the human touch really makes a difference.

“This is why we are continuing to invest in our branch network as well as our digital offering and we’re excited to be opening new flagship branches in Aberdeen and Birmingham later this year.”


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