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Best in Classs recognition

Magnificent 7th for top Microsoft Specialist TSG


Newcastle headquartered Technology Services Group (TSG) is celebrating strengthening its position as an IT solutions specialist with another “best in class” recognition from global technology giant Microsoft.

As a strategic member of the Microsoft Partner Network TSG has been awarded a seventh Gold Status Competency to add to its already impressive haul of six making it the envy of its competitors. Holding these competencies re-affirm to its customers that TSG is an expert in what it does, giving it the competitive edge within the IT industry.

The competencies are awarded by Microsoft to its partners which have the proven skills and experience in that area to set them apart from the competition. Gold Status demonstrates “Best in Class” capability within that given Microsoft solution area. TSG’s seventh gold competency has been awarded in the Cloud Productivity area adding a second cloud specific solution to the firm’s credibility.

“By achieving a gold competency, partners have demonstrated the highest, most consistent capability and commitment to the latest Microsoft technology,” said Phil Sorgen, corporate vice president, Worldwide Partner Group at Microsoft Corp.

“These partners have a deep expertise that puts them in the top 1 percent of our partner ecosystem, and their proficiency will help customers drive innovative solutions on the latest Microsoft technology.”

TSG’s chief executive David Stonehouse added: “Picking up our 7th Gold Status Competency, whilst actively retaining the other six, demonstrates to our customers that we go that extra mile to show that we are trusted, expert advisors for our key strategic partners.

“A lot of our customers rely heavily on Microsoft’s product stack. Achieving all these Microsoft Gold Status competencies reflects our continued investment in helping customers get the most out of Microsoft’s portfolio of products.

“Cloud Technology is a big part of the business strategy going forward as we can see that when used appropriately it can really add value to our customers’ businesses. This news shows that the professionalism and knowledge of our staff can not only be recognised by our customers but is also at a level high enough to receive the highest accolade from the likes of Microsoft.”

David Filmer, TSG’s Training and Development Manager points out: “There are 650,000 Microsoft partners worldwide, of which less than 1% are regarded highly enough to hold a gold competency, so for TSG to be awarded with seven is truly an incredible achievement.”

TSG’s seven Gold Status competencies complement the firm’s end-to-end servicing across the ITC spectrum of products. The Microsoft Solutions that it covers are; Collaboration & Content, Customer Relationship Management (CRM), Enterprise Resource Planning (ERP), Midmarket Solution Provider, Datacentre, Small and Midmarket Cloud Solutions and the latest competency is in Cloud Productivity.

Microsoft’s Gold Status competencies are earned by demonstrating successful projects through customer references as well as passing technical and sales assessments.

Filmer continues: “The renewal has been a genuine team effort, with colleagues from across the business developing skills, studying for and passing certifications across Microsoft products such as Dynamics CRM, Windows Server, Office 365, Windows, SQL, SharePoint and System Centre.”

The Gold Status competencies are not a permanent honour for TSG as the requirements to achieve and maintain them change every year. It is therefore necessary for TSG to constantly train and develop their people to ensure the essential skills are in place to meet the criteria.

Further efforts have been planned for the coming financial year to further build on this success. This will further support their existing competencies, and more importantly will help to ensure TSG can continue to deliver great customer service.

Photo: David Filmer, training and development manager with chief executive David Stonehouse

This article is submitted via DBdirect


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